How to reset your password ?
If you forget your password, use the FORGET YOUR PASSWORD? option at the login screen (or any other part of the application that offers the option). For the students, the e-mail is not mandatory to create an account. Therefore, it might be impossible to reset the password. To avoid that unfortunate situation, we recommend specifying recovery e-mail in every student account. Here is an article that explains how to do it!
CAUTION: Some school or district networks don't let students receive emails from outside the network with their school address'. In these cases, the teacher will have to change the password for them.
Just answer the simple form to reset your password using the e-mail address that is linked to your account.
Once the procedure is completed, you will receive an email with a link to reset your password. You'll then be able to connect or activate your account.
My account is not activated. I don't have an email in my account and I forgot my password.
Unfortunately, you won't be able to reset your password. You will have to create a new account with the activation code you received. Don't forget to add your email address.